Terms & Conditions

Updated: 11/11/2025

Welcome to Elyse & i. By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully.

1. Company Information

Business Name: Studio Elyse & i
UEN: 53482022X
Registered Address: 38 Kheam Hock Road #01-04, Singapore, 298808
Contact: love@elyseandi.com

2. Acceptance of Terms

By accessing or using this website, or placing an order, you confirm that you accept and agree to be bound by these Terms. Customers must be at least 18 years old.

3. Products & Pricing

We strive to represent each product as accurately as possible, though slight variations in colour, texture, or material may occur due to the handcrafted nature of our designs.

All prices are listed in Singapore Dollars (SGD). GST is not applicable. International customers may be subject to additional taxes or import duties as determined by their local authorities.

Elyse & i reserves the right to update product details, pricing, or availability without prior notice.

4. Orders & Payments

Accepted payment methods: major credit cards, Apple Pay, Shop Pay, G Pay, HitPay (Singapore only for QR codes, e-wallets, and cards).

Orders are subject to availability. We reserve the right to accept or reject any order.

Please check your cart carefully before checkout. Order modifications are only possible before processing.

5. Shipping & Delivery

Singapore orders typically arrive within 3–5 business days. International delivery times vary.

Shipping is free in Singapore for orders over $60; under $60, shipping is $4.

International shipping is available to Malaysia, Hong Kong, Indonesia, Thailand, and Australia. Import duties and taxes are borne by the customer.

We are not liable for delays or lost shipments once orders are with the courier.

6. Returns & Exchanges

Returns are accepted within 14 days of delivery for unworn, unused items in original packaging. Sale items are only accepted if faulty or damaged. Contact customer service before making a return.

Customers are responsible for return shipping costs and must use a trackable method.

Refunds will be processed after receipt and inspection of returned items.

7. Limitation of Liability

Elyse & i is not liable for:

- Misuse of products
- Delays or damages during shipping
- Loss or damage resulting from website errors

8. Intellectual Property

All content on this site, including images, designs, text, and logos, is the property of Studio Elyse & i. No content may be copied, reproduced, or used without our prior written permission.

9. Privacy & Data

We handle your personal data according to our Privacy Policy. By using our site, you consent to the collection and use of your information as described.

10. Governing Law

These Terms are governed by the laws of Singapore. Any disputes will be subject to the jurisdiction of Singapore courts.

11. Changes to Terms

We may update these Terms from time to time. The most current version will always be posted on our website with the effective date.